Privacy Policy

Effective Date: 08/20/2024

šŸ§¾ Plain Language Summary

At Impact Dynamo, we respect your privacyā€”whether you’re a nonprofit admin using our platform or a donor filling out a form. We collect only the data we need to deliver services, keep things running smoothly, and improve your experience. We never sell your data. If you want to remove or manage your data, just ask. This policy explains everything in detail.

1. Who This Policy Covers

This policy applies to:

  • Visitors to the public website (ImpactDynamo.com)
  • Clients and admin users using our web application
  • End users of our clients, such as donors, volunteers, and event participants

2. What Data We Collect

From Website Visitors:

  • Name and email (e.g., via forms)
  • IP address and location data
  • Website usage analytics (via Google Analytics)

From Clients:

  • Name, email, phone number
  • Organization name and address
  • Payment and billing details
  • CRM data you input, including donor and volunteer information

From End Users (via our clients):

  • Names, emails, and other personal details collected through forms, donations, events, etc.

3. How We Use Your Data

We use data to:

  • Deliver and manage our services
  • Respond to support or contact requests
  • Handle billing and payments
  • Send relevant updates or newsletters (with your consent)
  • Analyze and improve our offerings
  • Market our services (with your consent)
  • Provide data tools and analytics to our clients

4. Where We Store Data

All data is stored on secure commercial servers located in the United States. We use secure infrastructure, encrypted connections (HTTPS), backups, and disaster recovery systems.

5. Third-Party Services

We securely share data only with these trusted services which provide payment services like Stripe & PayPal and analytics service like Google Analytics. Analytics data will not contain user information.

They only receive the data necessary for their services and are bound by their own privacy standards.
Note: We are not responsible for the privacy practices of third-party services. Please review their privacy policies for more information.

6. Cookies and Tracking

We use cookies for:

  • Website analytics
  • Managing user sessions
  • Personalizing the user experience
  • Marketing and advertising (with your consent)

You can control or block cookies via your browser settings. Where required by law, we obtain your consent for non-essential cookies.

7. Your Rights

If you are a client, you can:

  • Request a copy of your data
  • Ask us to correct or delete it
  • Manage your usersā€™ data within the platform

If you are an end user (e.g., donor):

  • Please direct data requests to the nonprofit organization you interacted with. Weā€™ll support their efforts to fulfill your request.

If you are located in California or the European Economic Area (EEA):

  • You may have additional rights under the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), such as the right to access, correct, or delete your data, and to object to or restrict certain processing.

8. Data Retention

We retain personal data only as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Data Security and Breach Notification

We protect your data with:

  • Encrypted connections (HTTPS)
  • Regular backups and disaster recovery
  • Internal policies to safeguard access

If we become aware of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.

10. International Users and Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

11. Childrenā€™s Data

We do not knowingly collect data from children under 13. If we learn weā€™ve collected such data, weā€™ll delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, weā€™ll post the updated version here with a revised effective date.

13. Contact Us

For questions or privacy-related requests, contact:

Impact Dynamo

šŸŒ https://impactdynamo.com